Local delivery (Hong Kong):
SF Express: SF Store Pickup/ EF Locker Pickup/ 7-11 Store Pickup/ Circle K Store Pickup/ Office or Home Delivery
HK$39 delivery fee will be charged for orders below HK$300 and it will be calculated together at the checkout page. Free shipping with every order over HK$300.
Usually within 3 working days. The delivery may be delayed on weekends and holidays.
When you have selected your preferred delivery method (provided that your order has been accepted by us), your order shall be processed and we will endeavour to dispatch your order in accordance with the estimated delivery times, whichever is applicable, or as otherwise specified upon completion of order. Please note that the delivery dates specified in your order, the email confirming the order or on this page are estimates only. We shall not be liable for any failure to deliver on any particular date. Estimated delivery times will be calculated from the date on which the order is processed, unless otherwise specified.
SF Stores address: Click here
- Please make sure that the name and phone number of the recipient on the order are correct, so that the delivery staff can contact you to pick up.
- Residential surcharge and remote area surcharge may be required by the express delivery company. The additional fee will be paid by customers.
- Orders will be sent, via the Carrier, to the delivery address that you have given or selected, as the case may be, on your order form. We will not be responsible if that delivery address is incorrect or incomplete.
- Upon delivery, please inspect the packaging for damage. If it appears that the products are damaged, please do not accept the shipment. All Products ordered on the Platforms shall be shipped by S.F. Express (Hong Kong) Limited acting as your agent (the “Carrier”), and any claims for damages in delivery must be filed with the Carrier.
- All mailing risks (including postponement, loss, or accidental theft of goods) must be borne by the buyer, and the company will not be responsible for it.